Company Policies

Effective from April 01, 2020, our new privacy policy covers every GlobalRover website, Blogs and its products and services contained on those websites. These policies follow the same structure as this summary and constitute the actual legal document.


Our privacy commitment: GlobalRover has never sold your information to someone else for advertising. GlobalRover will never make money by showing you other people's ads, and we never will. It has been our approach for almost five years, and we remain committed to it. This policy tells you about the information we collect from you, who can access it, what we do with it, and what you can do about it.

Our Privacy Policy with Terms & Condition

Part I – Information GlobalRover collects and controls  

We collect the information that we require for our work. Most of that information is what you actively give us when you ask for work to be done, register for an intimation, ask for customer queries, or buy some services from GlobalRover. We store your name and KYC information, but we don't store credit card numbers.

When you visit 
GlobalRover or use our Service, we automatically log some information like how you came into GlobalRover, where you navigated within our site, and the features and settings you are using. We use this information to improve GlobalRover and services and to drive new service development.

Sometimes we receive information indirectly. For example, suppose you ask about our services through referral programs or reselling partners like LinkedIn or Google. In that case, they'll pass on your contact information to us as you have shared with them or have permitted them. We'll use that obtained information to complete the request that you made. In addition, if you engage with 
GlobalRover on social media (for instance, liking, commenting, retweeting, mentioning, or following us), we'll get access to the interactions and profile information that is already in the public domain. We keep the information so received in our database, and thus we will have that information for the time we keep our data save even if you later remove it from the social media site.

  

What we do with your information?  

We use your information for the services you've requested, create and maintain your accounts with GlobalRover. We use it to communicate about your current services, your customer support requests, new services you may like, policy updates, and chances for feedback. We analyse the information to understand user needs and to improve our services.

We're required to have a legal right for collecting and processing the information received. In most cases, we have your consent or need the information to provide the requested service. In another case, we must demonstrate the legal basis, such as our legitimate business interests.

You can decline certain kinds of information used by not providing the data first or opting out later. You can disable cookies to prevent your browser from giving us information, but certain website features may not work if you do so. We completely disable third-party cookies from all 
GlobalRover websites and products.

We limit access to your personal information to our employees and contractors who have a legitimate need to use it. Suppose we share your information with other parties (like developers, service providers, domain registrars, and reselling partners). In that case, they must have appropriate security measures to serve you and a valid reason for using your information.

The European Economic Area provides certain rights to data subjects viz. access, restriction of processing, erasure, data portability, rectification, and the right to object and complain). 
GlobalRover undertakes to provide you with the same rights as (EEA)no matter where you live.

We store personal information for the time being as required for the purposes stated in this Privacy Policy. When we no longer have a legitimate need to process your information, we will delete, anonymise, or isolate your information, whichever is appropriate.

  

Part II – Information that GlobalRover processes on your behalf  

If you handle other people's data using GlobalRover apps, such as information about your customers or employees, you are entrusting that data to us for processing. If you use a GlobalRover mobile app and give the app access to your contacts and photo library, you entrust data to us. The data or files you provide us for processing is called client data.

You own your service data for work purposes. We protect it with all of our resources, limit access to it, and only process it according to your instructions. You may access it, share it through third-party integrations, and request that we export or delete it.

We hold the data in your account as long as you choose to use 
GlobalRover Services. After you terminate your account, we automatically delete your data from our active database within six months and from our backups within three months after that.

Suppose you are in the European Economic Area and believe that someone has entrusted your information to us for processing (for example, your employer or a company whose services you use). In that case, you can request specific actions from us about your data. To exercise those data rights or legal action, please contact the person or company that entrusted the data to us, coz we won't be answerable to every employee of a particular company. We will inform you about your data source, and we will work with them on your request.

  

Part III – General  

There are limitations to 'Privacy' we can promise you. We will disclose personal information to authorities if it's necessary. But be assured we will do this to comply with a legal obligation, prevent fraud, enforce an agreement, or protect our users' safety. We do not currently honour 'Do Not Track signals from random internet browsers, but when a universal standard for processing them will emerge, we will follow it.


Third-party websites and social media widgets have separate privacy policies, which is different from ours. Always check the relevant privacy policy from marketing websites before sharing personal information with them to sell data to various other parties and us.

You can always get in touch with GlobalRover to:

  • Learn more about our privacy policy practices.
  • Request a GDPR
  • Alert us if a minor provides your data.
  • Ask to have your information removed from www.globalrover.in, its blogs, knowledgebase or forums.

You can also check our Privacy Policy & Security Policy.

  

We will let you know if we make any significant changes to our privacy policy or in the improbable event that we ever decide to sell our business.